Contact information

If you have any questions, concerns, or inquiries about our premium flower pots, or if you need assistance with an existing order, please do not hesitate to reach out to us. Our dedicated support team is here to assist you.

Business Legal Name: EZZE GALLERIA PTE. LTD. Authorized Representative: YAP HWEE NGOH Store Identity & Domain: mvdxj.shop Official Customer Support Email: support@mvdxj.shop Direct Customer Support Hotline: +65 81463072 Physical Business Address: 684 Geylang Road, Singapore 389608 Primary Target Market & Trading Currency: Singapore / United States Dollar (USD)

🕒 Customer Support Time Zone & Hours

Because our corporate operations are headquartered in Singapore (SGT), while our store currency is set to United States Dollars (USD), please refer to the following local time alignment when visiting our Contact Us page or calling our hotline to ensure timely support:

• Standard Business Hours: Monday - Friday | 9:00 AM - 6:00 PM (SGT)
• Email Support Efficiency: We monitor our official customer helpdesk at support@mvdxj.shop regularly. For the fastest assistance, we highly recommend reaching out via email. All inquiries regarding product quality, material specifications, shipping tracking updates, or return authorizations are thoroughly reviewed and responded to by a team specialist within 12 to 24 hours.